New to the program? Start here. Orientation, first-week checklist, key contacts, HubSpot access, and what DPH staff does day to day.
Background on MIECHV funding, LIA agencies, the 9 zones, home visiting models, and the Delaware Family Support Hub app.
How this portal is configured. Covers properties, forms, lists, email tools, branding, and account settings.
How HubSpot automation powers program operations. Reference for understanding what runs automatically and who manages it.
Managing the defamilysupporthub.org events calendar via HubSpot HubDB. Adding events, uploading resources, and sending follow-up emails.
Managing the LIA staff list. Finding contacts, editing records, adding new staff, and creating saved views.
Tracking LIA contracts and MIECHV funding through HubSpot's deal pipelines. Covers stages, deadlines, and compliance monitoring.
For LIA supervisors. Submitting monthly reports, reading your zone dashboard, and viewing FSS caseloads and training completion.
Training resources for FSS workers and DPH staff. Includes the 11-lesson FSS Onboarding course, registration instructions, and certificates.